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Browse Sessions
| Title | Type | Presenter | Time | Updated |
|---|---|---|---|---|
| Opening General Session--From Glossy Page to Web Page: An Editor's Odyssey | General Session | Sunday 8:30–10:00am | nine months ago | |
| A Cradle-to-Grave Approach to Developing Member Engagement Programs | Learning Lab | Amy Kemp; Erik Schonher | Sunday 1:30–2:45pm | nine months ago |
| A Warp-Speed Review of Everything You Need to Know about Association Law | Learning Lab | Jerald Jacobs | Sunday 1:30–2:45pm | nine months ago |
| Branding and Marketing: Are You Spending Your Money in the Right Places? | Learning Lab | Margaret Core; Jay Karen; Jay Younger | Sunday 1:30–2:45pm | nine months ago |
| Business of Meetings: Meeting, Event, and Tradeshow Assessments | Learning Lab | John S. Parke | Sunday 1:30–2:45pm | nine months ago |
| Business of Meetings: Branding and Staging Your Conference for a Better Meeting Experience | Learning Lab | Edith Bullard; Scott Lindley; Hal Schild; Robert Sprague | Sunday 1:30–2:45pm | nine months ago |
| Conversations That Matter: Change Your Language, Change Your World | Learning Lab | Mark Alcorn; Shelly Alcorn | Sunday 1:30–2:45pm | nine months ago |
| Conversations That Matter: Healthcare Association Conversation #1 | Learning Lab | Steve Smyth; Michelle Zinnert | Sunday 1:30–2:45pm | nine months ago |
| Coping and Managing as a Small Staff Executive | Learning Lab | Bonnie Fedchock; Dennis Gano; James Hieb; Lydia Middleton | Sunday 1:30–2:45pm | nine months ago |
| Future Trends: State-of-the-Art of Environmental Scanning in Association Management | Learning Lab | Alan Balkema; James Dalton | Sunday 1:30–2:45pm | nine months ago |
| Getting & Keeping Jobs: What's Ethics Got to Do With It? | Learning Lab | Terrence Canela; Joan Eisenstodt; Jim Zaniello | Sunday 1:30–2:45pm | nine months ago |
| How Cloud Computing Can Help Your Association Service, Retain and Grow Membership | Learning Lab | Viyas Sundaram | Sunday 1:30–2:45pm | nine months ago |
| Innovation and The Will to Govern Well: Trade Associations | Learning Lab | Sunday 1:30–4:30pm | nine months ago | |
| Innovation Exchange: The Essence of Innovation | Learning Lab | Jennifer Blenkle; Matthew D'Uva; Lisa Mullings; Arlene Pietranton | Sunday 1:30–2:45pm | nine months ago |
| International Track: A Decision Making Matrix for a Successful Globalization Strategy | Learning Lab | Steve Worth | Sunday 1:30–2:45pm | nine months ago |
| International Track: The Trials and Tribulations of Establishing a New Global Association | Learning Lab | Ian Fielder; Dani Kolb | Sunday 1:30–2:45pm | nine months ago |
| Putting Your Strengths To Work Deliberately | Learning Lab | Kathy Spangler; Carol Vernon | Sunday 1:30–2:45pm | nine months ago |
| Revitalize and Invigorate Your Annual Conference & Expo | Learning Lab | Frank Gainer; Maureen Freda Peterson | Sunday 1:30–2:45pm | nine months ago |
| Social Media Trouble Spots | Learning Lab | Lindy Dreyer; Elizabeth Engel | Sunday 1:30–2:45pm | nine months ago |
| The Art of Marketing an Insurance Affinity Plan | Learning Lab | Marian Cook; Marta Hayes | Sunday 1:30–2:45pm | nine months ago |
| The Business Model Innovation Lab: Using Scenario Thinking and Game Mechanics to Create Stakeholder Value | Learning Lab | Jeff De Cagna | Sunday 1:30–5:30pm | nine months ago |
| The Changing Nature of Association Fundraising: Build a Base of Individual Giving | Learning Lab | Lynn Lambuth; John O'Gorman | Sunday 1:30–2:45pm | nine months ago |
| The Ins and Outs of Digital Publishing | Learning Lab | Gregory Fine; John Indence; Rhonda Metheny; Angelica Pappas | Sunday 1:30–2:45pm | nine months ago |
| Business of Meetings: Creative Solutions to Generate Event Revenue | Carole Anderson; Anne Ornelas de Lemos | Sunday 2:15–3:30pm | 3/3/2011 | |
| Accurate Comparison Data = Strength in the Boardroom | Learning Lab | Nat Bartholomew; John Dripps | Sunday 3:15–4:30pm | nine months ago |
| Build and Coordinate Government Relations Advocacy | Learning Lab | Michelle King; Sean McBride; Brian Pallasch; Michael Schick | Sunday 3:15–4:30pm | nine months ago |
| Butts in Seats? We Got 'em! | Learning Lab | Elizabeth (Lisa) Claydon; KiKi L'Italien; Scott Oser | Sunday 3:15–4:30pm | nine months ago |
| Conversations That Matter: Providing Performance Feedback: Assessing Talent Different than Your Own | Learning Lab | Karen Gonzales; Robb Lee; Eric Peterson; Robert Skelton; Constance V.A. Thompson | Sunday 3:15–4:30pm | nine months ago |
| Conversations That Matter: The Ultimate Social Media Idea Swap | Learning Lab | Lauren Rattican Janik; Ronald M. Moen | Sunday 3:15–4:30pm | nine months ago |
| Email Marketing in a Mobile World | Learning Lab | Jeanette Brown; Amy Hager | Sunday 3:15–4:30pm | nine months ago |
| Embracing Ethics.....Because Your Reputation is Your Most Important Asset | Learning Lab | A. Michael Gellman; Michael Nizankiewicz | Sunday 3:15–4:30pm | nine months ago |
| Emotional Intelligence - The Leadership Spark that Ignites Association Excellence | Learning Lab | Tom Pierce | Sunday 3:15–4:30pm | nine months ago |
| Hell Hath No Fury Like a Member Scorned | Learning Lab | Nancy Friedman | Sunday 3:15–4:30pm | nine months ago |
| Improve Member Loyalty via Virtual Event Strategies | Learning Lab | Jeff Hurt; Dave Lutz | Sunday 3:15–4:30pm | nine months ago |
| Industry Partner Trends | Learning Lab | Dennis Castleman; Jeff Eastman; Leonard Hoops; Tom Lehman; Lalia Rach | Sunday 3:15–4:30pm | nine months ago |
| Innovation Exchange: The World is Changing Fast, Are You? | Learning Lab | Jane Adams; Tom Morrison; J. Clarke Price | Sunday 3:15–4:30pm | nine months ago |
| International Track: Global Sustainability Reporting -- A 21st Century Value Proposition for Your Association | Learning Lab | Ben Peachey; Fr?d?ric Soudain; Mike Wallace | Sunday 3:15–4:30pm | nine months ago |
| International Track: Top 10 Things You Need to Know When Going Global | Learning Lab | Dick Blatt | Sunday 3:15–4:30pm | nine months ago |
| Is Mobile the Next Dot Bomb? | Learning Lab | Paul Gannon | Sunday 3:15–4:30pm | nine months ago |
| Love our Mission: Moving from Board-Centric to Extended Reach! | Learning Lab | Jeffrey Beachum; Jill Pable | Sunday 3:15–4:30pm | nine months ago |
| Race for Relevance: 5 Radical Changes for Associations | Learning Lab | Mary Byers; Harrison Coerver | Sunday 3:15–4:30pm | nine months ago |
| Think Fast! More Recruitment, Retention and Integration Ideas than Can Possibly Fit in One Hour | Learning Lab | Miranda Barrett; Artesha Moore; Andy Steggles | Sunday 3:15–4:30pm | nine months ago |
| What We're Learning from What We're Reading | Learning Lab | Mark Anderson; Kristin Clarke; Jeffrey Cufaude; Joan Eisenstodt | Sunday 3:15–4:30pm | nine months ago |
| 29 Ways to Market Your Education Like Lady Gaga | Learning Lab | Debra Bachman-Zabloudil; Sheri Jacobs | Monday 8:45–10:00am | nine months ago |
| Business of Meetings: Meetings, Conventions & Trade Shows: What's Happening From A Legal/Business Viewpoint? | Learning Lab | Jonathan Howe; David Scypinski | Monday 8:45–10:00am | nine months ago |
| Conversations That Matter: Healthcare Association Conversation #2 | Conversations That Matter | Steve Smyth; Michelle Zinnert | Monday 8:45–10:00am | nine months ago |
| Design for the Future: Creating a Sustainable Local-State-National Member Community | Learning Lab | Scott Balthazor; Peggy Hoffman; Nadine Merker | Monday 8:45–10:00am | nine months ago |
| Fresh Perspectives: Driving Organizational Success through Performance Management | Learning Lab | Mary Lynn Fayoumi; Marla Issacs; Russell Salzman | Monday 8:45–10:00am | nine months ago |
| Game Changer Session: Live in a World of Possibilities: Building a Company with Heart | Game Changer Session | Monday 8:45–10:00am | nine months ago | |
| Innovation Exchange Forum: 30 Minute Business Models - Inside the Apple and Google Business Models | Learning Lab | Jeff De Cagna | Monday 8:45–9:45am | nine months ago |
| Innovation Exchange: What Innovation Looks Like Here | Learning Lab | Mark Anderson; Christopher Busky; Mark Nelson; Dave Zepponi | Monday 8:45–10:00am | nine months ago |
| International Track: Communicate Locally, Succeed Globally | Learning Lab | Hans Fenstermacher | Monday 8:45–10:00am | nine months ago |
| International Track: You Aren't in Kansas Anymore | Learning Lab | Richard O'Sullivan | Monday 8:45–10:00am | nine months ago |
| Is There Money Hidden in Your Data? | Learning Lab | Wes Trochlil | Monday 8:45–10:00am | nine months ago |
| It Takes Two! How to Make Consultant/Small-Staff Executive Partnership Successful | Learning Lab | Susanne Connors Bowman; Bonnie Fedchock | Monday 8:45–10:00am | nine months ago |
| Leverage Your Credentialing Programs | Learning Lab | Mary Tschirhart | Monday 8:45–10:00am | nine months ago |
| Light Your Members on Fire: People 2.0 | Learning Lab | Kathleen Gallagher; John Wayne Zimmerman | Monday 8:45–10:00am | nine months ago |
| Navigate a Successful Transition from Staff to CEO | Learning Lab | Rosa Aronson | Monday 8:45–10:00am | nine months ago |
| Social Media: A Tool is Not a Strategy | Learning Lab | Sybil Barnes; Kathleen Simpson | Monday 8:45–10:00am | nine months ago |
| The FISH! Philosophy: An Introduction and Invitation | Learning Lab | Deena Ebert | Monday 8:45–10:00am | nine months ago |
| The New View -- How to Engage Planners in the New Decade | Learning Lab | Michael Clarke; Dave Lutz; Dale Shuter; Dominique Stumpf; Lauren West | Monday 8:45–10:00am | nine months ago |
| Top Ten Contract Provisions: A Summary of Legal Issues | Learning Lab | James Wilson | Monday 8:45–10:00am | nine months ago |
| Tough Talking: How to Start and Manage Difficult Conversations | Learning Lab | Mary Byers | Monday 8:45–10:00am | nine months ago |
| Upgrade to Free: A Guide to 50+ Free and Low-Cost Marketing, Productivity and Collaboration Tools | Learning Lab | Jim Anderson; Beth Ziesenis | Monday 8:45–10:00am | nine months ago |
| Innovation Exchange: How Do You Support Innovation? | Learning Lab | Monday 11:30–12:30pm | nine months ago | |
| Innovation Exchange Forum: Innovation Imperatives: Exploring the Drivers of Change | Interactive | Monday 12:30–1:30pm | nine months ago | |
| Accelerate Learning in Your Leadership Development Programs | Learning Lab | Ginny Carroll; Mark Koepsell; Karyn Nishimura Sneath | Monday 1:30–2:45pm | nine months ago |
| Ask the Lawyers Your Most Pressing Questions | Learning Lab | Jonathan Howe; Jerry Jacobs | Monday 1:30–2:45pm | nine months ago |
| Business of Meetings: Destinations: Site Selection and Sustainable Meetings | Learning Lab | Scott Beck; Tamara Kennedy-Hill; Amy Spatrisano | Monday 1:30–2:45pm | nine months ago |
| Challenges Facing Mid-Level Growing Professionals | Learning Lab | Mary Ann Passi; Kimberly Paugh; Alyssa Pfennig; Katie Voorhest | Monday 1:30–2:45pm | nine months ago |
| Chart the Course for Your Association's Future Membership Model -- A ½ Day Workshop | Interactive | Greg Melia | Monday 1:30–4:30pm | nine months ago |
| Conversations That Matter: Got SAFE? Join the Small-Staff Discussion! | Learning Lab | Shira Harrington | Monday 1:30–2:45pm | nine months ago |
| Create a Surplus of Volunteers by Embracing Your Lazy Leaders | Learning Lab | Cynthia D'Amour | Monday 1:30–2:45pm | nine months ago |
| Create Outrageously Effective Marketing Materials | Learning Lab | Ron Rosenberg | Monday 1:30–2:45pm | nine months ago |
| Emerging Models in Acute and Chronic Care: How Will Your Association Make the Paradigm Shift? | Learning Lab | Kristine Metter; Lana Vukovljak | Monday 1:30–2:45pm | nine months ago |
| Failing Better | Learning Lab | Kerry Stackpole | Monday 1:30–2:45pm | nine months ago |
| FWEEEEH! How Whistleblowing May Change Your Life | Learning Lab | Terrence Canela; Joan Eisenstodt; Susan Nicolais | Monday 1:30–2:45pm | nine months ago |
| Game Changer Session: The Keys to Personal Happiness and Success | Game Changer Session | Monday 1:30–2:45pm | nine months ago | |
| Get to Know the Top 5 Hottest Association Technologies | Learning Lab | Reginald Henry; Peter Houstle; Renato Sogueco | Monday 1:30–2:45pm | nine months ago |
| How Will You Lead Differently? | Learning Lab | David Nour | Monday 1:30–2:45pm | nine months ago |
| Ignite #1 | Learning Lab | Monday 1:30–2:45pm | nine months ago | |
| Innovation and The Will to Govern Well: Small-Staff Associations | Learning Lab | Monday 1:30–4:30pm | nine months ago | |
| Innovation Exchange: The Road to Innovation: Lessons from the Journey | Learning Lab | Larry L. Robertson | Monday 1:30–2:45pm | nine months ago |
| Innovation Exhange Forum: 30 Minute Business Models - Inside the Evernot and Kickstarter Business Models | Learning Lab | Jeff De Cagna | Monday 1:30–2:30pm | nine months ago |
| International Track: Expand Globally with a Small-Staff Association | Learning Lab | Jim Booth | Monday 1:30–2:45pm | nine months ago |
| International Track: Network the Chinese Way: Social Media in China | Learning Lab | Florence Chua | Monday 1:30–2:45pm | nine months ago |
| New Developments on Non-Dues Revenue Legal and Tax Issues | Learning Lab | George Constantine; Eileen Morgan Johnson; Robert (Bob) Ottenhoff | Monday 1:30–2:45pm | nine months ago |
| New Product Development Tools for Non-Profit Organizations | Learning Lab | Brian John Riggs; Amy Williams | Monday 1:30–2:45pm | nine months ago |
| 60 Ideas in 60 Minutes for Marketing Your Association in a Social Media Age | Learning Lab | Steve Drake; Lauren Mangnall; Brian John Riggs; Greg Schultz; Jeanne Sheehy; Hugh Whaley; Betsy Wintringer | Monday 3:15–4:30pm | nine months ago |
| Boards and Decision Making: No Longer an Oxymoron | Learning Lab | Thomas C. Dolan; Mark Engle | Monday 3:15–4:30pm | nine months ago |
| Business of Meetings: Work With Your Supplier Partners to Build the Best R.O.I. into Your Meetings and Events | Learning Lab | Gary Hernbroth | Monday 3:15–4:30pm | nine months ago |
| Conversations That Matter: Open Discussion Forum for Executive Management Staff | Learning Lab | Stephen Gold; Jeffrey Shields | Monday 3:15–4:30pm | nine months ago |
| Conversations That Matter: The State of Young Association Executives: A Town Hall Meeting | Learning Lab | Jamie Notter; Diana Tavares Mertz; Lauren Wolfe | Monday 3:15–4:30pm | nine months ago |
| Create Strategies for Long-Term Sustainable Association Management | Learning Lab | Carlos Novello | Monday 3:15–4:30pm | nine months ago |
| Cyberspace Risk: The Top Legal Traps for Associations | Learning Lab | Lisa Hix; Jeffrey Tenenbaum | Monday 3:15–4:30pm | nine months ago |
| Game Changer Session: Innovation Nation: How America is Losing its Innovation Edge, Why It Matters, and What We Can Do To Get It Back | Game Changer Session | Monday 3:15–4:30pm | nine months ago | |
| Generating Nondues Revenue: Small-Staff Edition | Learning Lab | Christy Eaton; Lewis Flax | Monday 3:15–4:30pm | nine months ago |
| Hands-On Mobile User Experience Testing | Learning Lab | Dave Coriale; Dina Lewis; Cecilia Satovich | Monday 3:15–4:30pm | nine months ago |
| How Will FASB's Proposed Changes Affect Nonprofit Real Estate Strategies | Emanuel Fitzgerald; Tom Raffa; Gregg F. Witt | Monday 3:15–4:30pm | 3/3/2011 | |
| Ignite #2 | Learning Lab | Monday 3:15–4:30pm | nine months ago | |
| Industry Partner Tech Trends | Learning Lab | Reginald Henry; Jeff Rasco | Monday 3:15–4:30pm | nine months ago |
| International Track: Compete or Collaborate? | Learning Lab | Terrance Barkan; Meggan Maughan-Brown | Monday 3:15–4:30pm | nine months ago |
| International Track: Organize Your Meeting in China | Learning Lab | Alfons Westgeest | Monday 3:15–4:30pm | nine months ago |
| New Strategies for Advancing Your Members' Careers | Learning Lab | Marshall Brown; Faith Hill; Catherine Lux Fry; Christine Smith | Monday 3:15–4:30pm | nine months ago |
| Social CRM for Associations: Future Trends for Managing Member Data | Learning Lab | Maddie Grant; Tom Myroniak; Sterling Raphael | Monday 3:15–4:30pm | nine months ago |
| Social Learning: A Workshop on How to Build Community-Driven Education | Learning Lab | Jeff Cobb; Rich Finstein; Jeff Hurt | Monday 3:15–4:30pm | nine months ago |
| We HAVE Come a Long Way, Baby...So Now What? | Learning Lab | Erin Fuller; Lee Lowery; Natasha Rankin | Monday 3:15–4:30pm | nine months ago |
| 2011: The State of Association Social Media Report | Learning Lab | Tom Lehman; Heather McNair; Robert Wenger | Tuesday 9:00–10:15am | nine months ago |
| Board, Assess Thyself | Learning Lab | Thomas C. Dolan; Vernetta Walker | Tuesday 9:00–10:15am | nine months ago |
| Business of Meetings: Association Meetings 3.0 | Learning Lab | Midori Connolly; Jessica Levin | Tuesday 9:00–10:15am | nine months ago |
| Can We Do That? Ask the Experts on Certification and Certificate Program Standards | Learning Lab | Denise Fandel; Mike Niederpruem; Mickie Rops; Roy Swift | Tuesday 9:00–10:15am | nine months ago |
| Earn the CAE: Your Path to Success in Association Management | Learning Lab | Marianne Fray; Lori Frison; Salvatore Martino; Greg Melia | Tuesday 9:00–10:15am | nine months ago |
| Engage Today's Students for Tomorrow's Membership & Leadership | Learning Lab | Ross Ament; Brian Vollmert | Tuesday 9:00–10:15am | nine months ago |
| Evaluate the Effectiveness of Your Government Relations Program | Learning Lab | James Potter; Amy Showalter | Tuesday 9:00–10:15am | nine months ago |
| Five Ways to Increase Your Revenue Over and Above the Live and Silent Auction | Learning Lab | Hannes Combest; Christie King | Tuesday 9:00–10:15am | nine months ago |
| How to Fly Your Freak Flag | joe gerstandt | Tuesday 9:00–10:15am | nine months ago | |
| Innovation and The Will to Govern Well: International Associations | Interactive | Tuesday 9:00–12:00pm | nine months ago | |
| Innovation Exchange Forum | Tuesday 9:00–12:00pm | 10 months ago | ||
| Innovation Exchange: Collective Intelligence: A Community Innovation Challenge | Learning Lab | Marsha Rhea | Tuesday 9:00–10:15am | nine months ago |
| International Track: International Marketing Super Session - Part I | Learning Lab | Ajay Bhojwani; Charles Deale; Tiffany Ann Jackson; Laurel Nelson-Rowe | Tuesday 9:00–10:15am | nine months ago |
| Next Generation Learning: Deconstructing John Medina's Brain Rules | Learning Lab | Kathleen Edwards | Tuesday 9:00–10:15am | nine months ago |
| Nonprofit Operating Reserves and New Reserve Policy Toolkit | Learning Lab | A. Michael Gellman; Linda Hallman | Tuesday 9:00–10:15am | nine months ago |
| Practicing Leadership on the Mat | Learning Lab | Bana Qashu | Tuesday 9:00–10:15am | nine months ago |
| Small-Staff Association Staffing Models | Michael Gardner; Lydia Middleton | Tuesday 9:00–10:15am | nine months ago | |
| So, You Want to Be a CEO? Tips for Success from the Pros Who Know | Learning Lab | Nancy Green; Pamela Kaul; Cynthia Mills; Dave Zepponi | Tuesday 9:00–10:15am | nine months ago |
| Tips and Tricks from Association Mobile Warriors | Learning Lab | Sandra Giarde; KiKi L'Italien; Ben Martin; Renato Sogueco | Tuesday 9:00–10:15am | nine months ago |
| 7 Measures of Success, 5 Years Later: Where are They Now? | Learning Lab | Don Bretthauer; Deborah Long | Tuesday 10:45–12:00pm | nine months ago |
| Ain't Misbehavin': The Nitty-Gritty of Managing Board Conflicts and Minimizing Ethical Problems | Learning Lab | Vicki Loise; Lisa Stegink | Tuesday 10:45–12:00pm | nine months ago |
| Breaking Up is Hard to Do: Couples Counseling for You and Your AMS | Learning Lab | Douglas Duncan; Brandie Fennell | Tuesday 10:45–12:00pm | nine months ago |
| Brilliant Ideas: When They Work and When They Don't | Learning Lab | Trudie Bruner Rowello; Francine Butler; Dede Gish-Panjada; Charles Hall; Fred Stringfellow | Tuesday 10:45–12:00pm | nine months ago |
| Business of Meetings: Realize the Full Profitability of Your Events and Trade Shows Through Innovative Programs and Partnerships | Learning Lab | Jennifer Hoff; Thomas Ingram | Tuesday 10:45–12:00pm | nine months ago |
| Continuing the Conversation: Share Your 2011 Annual Meeting Learnings | Learning Lab | Jon Hockman | Tuesday 10:45–12:00pm | nine months ago |
| Conversations That Matter: Healthcare Association Conversation #3 | Conversations That Matter | Steve Smyth; Michelle Zinnert | Tuesday 10:45–12:00pm | nine months ago |
| Conversations That Matter: Maximize Your Influence: Tips for Turning Your Cultural Radar into a Competitive Advantage | Learning Lab | Stanley Bissey; Velma Hart; Reginald Henry; Robb Lee; Salvador Mendoza | Tuesday 10:45–12:00pm | nine months ago |
| Conversations That Matter: My Industry is Blending! Solutions for Trade Associations | Learning Lab | Tim van der Rijken | Tuesday 10:45–12:00pm | nine months ago |
| From Good to Great: Design Innovative Educational Programs that Get Results | Learning Lab | Alana Joyce | Tuesday 10:45–12:00pm | nine months ago |
| Incorporate Succession Planning into Professional Development | Learning Lab | Dave Fellers | Tuesday 10:45–12:00pm | nine months ago |
| Increasing Membership with Online Games | Learning Lab | Jon Aleckson | Tuesday 10:45–12:00pm | nine months ago |
| Innovation Exchange Forum: 30 Minute Business Models - Inside the Groupon and Zynga Business Models | Learning Lab | Tuesday 10:45–11:45am | nine months ago | |
| International Track: International Marketing Super Session - Part II | Learning Lab | Ajay Bhojwani; Charles Deale; Tiffany Ann Jackson; Laurel Nelson-Rowe | Tuesday 10:45–12:00pm | nine months ago |
| Mastering Key Elements of Successful Corporate Partnerships | Learning Lab | Stacey Goldberg; Ron Skinner | Tuesday 10:45–12:00pm | nine months ago |
| Meaningful Mentorship: The Pyramid Model | Learning Lab | Steven Echard; Mary Wheatley | Tuesday 10:45–12:00pm | nine months ago |
| Search Engine Optimization for the Small-Staff Association | Learning Lab | Linda Chreno; Caryl Tynan | Tuesday 10:45–12:00pm | nine months ago |
| Closing General Session--FL!P: Creative Strategies for Turning Challenge into Opportunity, and Change into Competitive Advantage | General Session | Peter Sheahan | Tuesday 12:15–2:00pm | nine months ago |
